Kreller Collection Services
Tale as old as time….
This invoice is 120 days past due, and I need to explain to the Controller at tomorrow’s meeting what I’ve done to collect it.
Geez. What haven’t I done?
- Made multiple calls which all go to voicemail
- Sent emails which are being ignored.
- Copy of invoice sent at 60 & 120 days, calls escalated
- Online research- is this company in trouble? Nope- operating and open for business.
- Final demand letter sent at 120 days-respond within 5 working days or else
*ignored*
Now what?
When your final demand is ignored, know that that IS a response. (a hostile one)
The Solution
Kreller’s 90-day recovery plan is designed to escalate the pressure and keep the collection moving:
DAY 1: Demand letter sent first two hours
DAY 2: Multiple collection attempts—with documentation and skip-trace information in hand
NEXT STEPS: Credit reporting, attorney demand, onsite investigation/visits, and other recovery tools as appropriate
Because when a debtor is stalling, avoiding contact, or breaking multiple promises to pay, continuing to send reminders isn't enough.
Have a debt that is ready to be dialed up to the next level?
Let’s connect! jhudgens@kreller.com/ DL 513-723-8016
